Legal Information
Updated on 26 September 2026
The company behind WinZoria
WinZoria is an online casino launched in 2025. This website, the installable web app and every account opened through them are operated by Tekuno Technologies S.R.L., a company registered in Costa Rica. The operator is the party you enter into a contract with when you sign up, the controller of your personal data and the holder of our gambling licence.
We publish this page so that anyone can see who stands behind the brand and which rules we follow. If something here is unclear, our support team will answer, and the addresses are at the end of the page.
Our licence
WinZoria holds a business-to-consumer (B2C) licence issued by the Tobique Gaming Commission in Canada. That licence allows the operator to offer casino games, live dealer tables and sports betting to players online. The operator is listed in the public register of the commission, which you can check yourself: Tobique Gaming Commission register. Search for the operator's name on that page and the entry will appear.
The licence comes with conditions. We have to verify our customers, keep player funds and operational money apart in our accounting, run anti-money laundering checks, offer tools for safer gambling and use games whose random number generators are tested by independent laboratories. The commission can review our procedures and ask us for records.
What the licence does not cover
The Tobique Gaming Commission licence is the only gambling licence we hold. We do not have a licence from the UK Gambling Commission, and nothing on this site should be read as a claim that we do. The practical consequences for players in the United Kingdom are these:
- GamStop, the national self-exclusion scheme for UK-licensed operators, does not cover WinZoria. Registering with GamStop will not block an account here.
- Self-exclusion with us is done in your own account or through support, and it applies to every WinZoria product.
- Complaints that support cannot resolve are referred to the Tobique Gaming Commission, not to a UK adjudication service.
We state this plainly so you can decide with full information. Our responsible gambling page explains the self-exclusion process step by step.
Games and fairness
The lobby holds around 6,500 games from roughly 90 studios. Each game runs on the studio's own servers and certified random number generator, and the published return to player figure for a title is set by the studio, not by us. Live tables are streamed from studios with real dealers and physical equipment. If a game shows an error, rounds affected by the fault are voided and stakes refunded, as described in our terms and conditions.
Payments
Deposits and withdrawals are handled by regulated payment providers. We do not charge fees on transactions. Player balances are recorded separately from the money used to run the business, and withdrawals are processed after an account has passed identity checks. Limits and times are listed in the terms and in the cashier.
Age and identity
Only adults aged 18 or over can open an account. We check age and identity with documents and, where available, electronic verification. Accounts found to belong to a minor are closed and deposits are returned. Anyone who has self-excluded cannot open a new account until the exclusion period has ended and the reopening procedure is complete.
Data protection
We process personal data of UK players in line with UK GDPR. The full explanation, including your rights and how to contact our data protection team, is in the privacy notice. Cookie use is set out in the cookie policy.
Intellectual property
The WinZoria name, logo, artwork and site texts belong to the operator or are used under licence. Game titles, characters and graphics belong to the studios that made them. You may view and print pages for personal use. Copying the site, building a lookalike or using our brand in domain names or advertising without written permission is not allowed.
Official address of the site
Our official site is the one you are reading now: check that the address in your browser bar is spelled exactly as on this page, starts with https and shows a padlock with a valid certificate. If you see our name on another domain, a social media profile or a messaging channel offering bonuses or asking for your password, it does not come from us. Report it to our support team so we can look into it. Our staff will never ask for your password or a full card number by chat or email.
Advertising and partners
Some visitors reach us through affiliate websites that are paid for the players they refer. Those partners are independent businesses. We require them to state the age limit, avoid misleading statements and stop sending marketing to people who have self-excluded. If you see an advert for WinZoria that you think breaks those rules, tell us and we will follow it up.
Legal contact
For general and account questions, the fastest route is live chat, open 24/7 in the lobby. For written enquiries, email our support team. For requests about personal data, write to our privacy team. Formal notices, complaints and requests from authorities can be sent by email to the same support address, marked "Legal" in the subject line, and they will be forwarded to the operator's compliance team. The contact page lists response times and what to include.
Changes
If any detail on this page changes, such as the operator, the licence or the company seat, we will update it here and inform account holders before the change takes effect. The date shown at the top tells you when the information was last confirmed. Earlier versions of this page are available from support on request, if you need to see what applied on a particular date.
